Certificate and internship problem

Sir/mam I have completed my exam but not yet received my certificate and internship list of projects . The mail I had gave in the certificate is gokerithwik1234567@gmail.com

Hi @rithwik2934 I don’t see any submissions from this email id regarding web development course. Kindly check and revert back what have you submitted.

Accidentally I used another email ie gokerithwik1234567@gmail.com instead of registered email which is rithwik2934@gmail.com hope u understand my mistake sir
Thank u sir